Incompetence employees and bad service

<p>On the 11th of January 2017 i was driving our Audi A4 back from work and all of a sudden the car started jecking and released black fumes out of the exhaust system no warning nothing so i parked the car and called insurance it was Towed to Audi centre at Umhlanga .Durban..car was with them for a week and they told us damage was 16k we called Pinetown since the major service was recently done by them so they gave us a grace of 6k we ended up paying R9500 we recieved a call that the car is ready for collection whilst at Audi my husband got into the car and noticed an engine light management on he told the service advisor and he took the car back to the workshop for about an hour and came back with the light off on our way home light came back on we called our advisor and he said we must bring it back now they tell us thermostart is broken and repairs is R14000 clearly they didnt do their job well and now we have to suffer because should their job was done correclty light would have not be on Audi prides themselves in bad service and ****ing people how do you release a car that had been booked for repairs in your centre with an engine management light on ,? Who has that kind of money to pay it in one week for repairs .The service manager at Umhlanga is the worst Audi prides itself to cheap labour because a well educated person would have been able to take ownership apologise and try and resolve the matter . But he kept on insisting repairs were done now it something else .I will never recommend Audi to anyone i love and care about . WORD OF MOUTH IS A POWERFUL MARKETING TOOL.</p>