Terrible Service on Purchase of Vehicle

<p>I made the horrible mistake of purchasing a car from this dealership. Upon first seeing the advert and calling the dealership, I was put in contact with a man named Vuyo. Vuyo messed me around with setting up a viewing for the car; my boyfriend visited the dealership on the same day and was told by a man named Aubrey that the car was in fact sold. I then contacted the person listed on the Autotrader advert, Quinton and managed to view and purchase the car through them. An even more terrible experience came later - it took me more than a month to get the registration papers for the car. During this time the licensing department was closed for the holidays and Quinton resigned from the dealership. Apparently this dealership has absolutely no formal handover process as Manfred, Quinton's manager, knew nothing about my registration papers. I eventually got them, a month after purchasing the car. Even worse is that it took me 2 months to get the certificate for DataDot. This involved me having to take the vehicle back to the dealership on a Saturday so they could redo the DataDot as the paperwork was nowhere to be found. Thereafter, the actual certificate was lost and had to be re-issued. Upon dealing with Manfred, we were told that it is not his job to come in and deal with these issues, it should have been dealt with by the salesman. I have never ever received this level of service from anyone - Audi The Glen is more than happy to take your money but when it comes to action they are absoltely pathetic! I will never visit this dealership ever again and I will tell everyone I know to boycott them as well!</p>