Audi Rivonia is ***!!!

I have recently had bad experience with Audi not wan ting to fix my clutch even though the car is still under warranty. The literally told me that I abused my car of which is totally bull****. These guys needs to be exposed as this is their trend of not wanting not repair cars even though under warranty. I regret buying this brand I This I will go Merc or BMW.

The below is what their service manager sent me yesterday:

"You mentioned that the vehicle was driving fine prior to the concern with no signs of the clutch problems.

Vehicle started revving high from 1st up to 3rd gear and was not moving forward but felt ok in the higher gears although it was not moving as it should and shortly thereafter the vehicle pedal was on the floor where the vehicle stalled and could not move.

Vehicle was towed in at this point.

Audi Rivonia has inspected and confirmed that there was indeed a concern on the clutch. We had to remove the gearbox to asses the clutch area and our findings was as per follows.

We found the clutch plate as well as the flywheel to be blue in colour indicating that there was tremendous heat in the area. The clutch plate has however reached its wear limit.

The flywheels needle bearing has also come apart as a result of the excessive heat being transferred between the components causing the release bearing to melt and brake fluid running out in the damaged area.

Your case has been escalated to Audi SA as from a dealer level we could not take a decision on if a concern of this nature would be covered under the Vehicles maintenance plan.

Our workshop guidelines indicate that claims of this nature will not be honored by your maintenance plan.

The response from Audi Sa is that components are covered if the component has become defective or is a result of poor workmanship in this case non applies

As your gearbox has never been removed before or any work done in the area of concern.

I have taken into consideration current mileage being 81287km and this being your first clutch concern. The dealer can however not do the repair as it will be rejected by Manufacturer.

We have indicated the cost to repair on the clutch concern, please see attachment

I will offer an additional 10% on the repair if this will assist"