YOUR COMPETITORS LOVE YOUR UNPROFESIONALISM

One would imagine that if you enquire about a million Rand vehicle, that Hatfield Audi would at the very least get a sales executive to call and attend to your enquiry - especially if it was very specific. Instead, what they seem to be appropriate, is to have someone respond asking you to confirm if you are under Debt review, if you have a driver's license, ID number etc etc. This they say is a prerequisite to be assisted. And I have it in writing. So all I did was to call Audi East Rand where I am now purchasing my S3. To add insult, the query was only answered hours after it was made - do yourselves a favor Audi Hatfield - go and read up on the degeneration of leads... you will find that you are 23 times more likely to conclude a sale of you respond to leads within 5 minutes as opposed to an hour. Nevermore a few hours like your practice is. All the very best for your dealership - such inefficiency and arrogance in a competitive market certainly won't bid well for you.