Audi Centre Centurion
Unclaimed Business
|2.7|3 Reviews (last 12 months)|This business does not respond to reviews
Audi Centre Centurion
Unclaimed Business
|2.7
3 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
0Likely
NPS Score
0
Recommended: Likely
Review Distribution
2.7|3 Reviews
Oct '25 - Sep '26
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceNM
Naledi Molope-Serudu
1 reviews | Active since Aug 2013
23 Mar 2026, 10:19
Ongoing difficulty accessing consultant
This isn’t the first time we’ve experienced challenges reaching the Centurion branch for a simple service booking or inquiry. The service consultants are consistently busy, which makes it difficult to get assistance. It may be worth considering additional training for the receptionist to help manage basic service-related queries more efficiently.
Helpful (0)
|Replies (0)NM
Naledi Molope-Serudu
1 reviews | Active since Aug 2013
23 Mar 2026, 10:19
Ongoing difficulty accessing consultant
This isn’t the first time we’ve experienced challenges reaching the Centurion branch for a simple service booking or inquiry. The service consultants are consistently busy, which makes it difficult to get assistance. It may be worth considering additional training for the receptionist to help manage basic service-related queries more efficiently.
0
Replies (0)NU
Nadeem U
1 reviews | Active since Aug 2022
8 Jan 2026, 12:02
AUDI CENTURION POOR SERVICE AND AFTERSALES
Booked my 2012 Audi Q7 in for brand new Discs and pads on 22 September 2025 when mileage was 115000km. Not even 2 months and brakes are shuddering. Mileage is currently on 117000km as at 8th January 2026 and Audi charges me to replace discs which they say are warped ? 2 months 2000km of driving and they say they cant take accountability as the discs are damaged due to driving style and we are liable for repairs warranty will not cover. Can somebody please help me understand if any of this makes sense because for the life of me I cannot believe new discs are worn in 2000km. PLEASE HELP!!
Helpful (0)
|Replies (0)NU
Nadeem U
1 reviews | Active since Aug 2022
8 Jan 2026, 12:02
AUDI CENTURION POOR SERVICE AND AFTERSALES
Booked my 2012 Audi Q7 in for brand new Discs and pads on 22 September 2025 when mileage was 115000km. Not even 2 months and brakes are shuddering. Mileage is currently on 117000km as at 8th January 2026 and Audi charges me to replace discs which they say are warped ? 2 months 2000km of driving and they say they cant take accountability as the discs are damaged due to driving style and we are liable for repairs warranty will not cover. Can somebody please help me understand if any of this makes sense because for the life of me I cannot believe new discs are worn in 2000km. PLEASE HELP!!
0
Replies (0)DM
Dewald M
1 reviews | Active since Nov 2025
10 Nov 2025, 19:13
A rare experience
Usually, when you have to take your vehicle for repairs that must be done at no cost to you because of some fault, or in my case, a recall on the airbags, you dont get very good service. At most, you are treated as if they just want to get the job done, do the bare minimum, and get rid of you. This was not the case with Audi Centre Centurion. I was treated like a VIP, booking my car in was a breeze, and I was even offered transport to my home while they are busy with my car. I was kept up to date via whatsapp as to when my car will be ready for collection as well. When I picked up my car, it was washed, and I was walked to my car and handed the key, making sure I am satified. Thank you Audi Centre Centurion, you made my day.
Helpful (0)
|Replies (0)DM
Dewald M
1 reviews | Active since Nov 2025
10 Nov 2025, 19:13
A rare experience
Usually, when you have to take your vehicle for repairs that must be done at no cost to you because of some fault, or in my case, a recall on the airbags, you dont get very good service. At most, you are treated as if they just want to get the job done, do the bare minimum, and get rid of you. This was not the case with Audi Centre Centurion. I was treated like a VIP, booking my car in was a breeze, and I was even offered transport to my home while they are busy with my car. I was kept up to date via whatsapp as to when my car will be ready for collection as well. When I picked up my car, it was washed, and I was walked to my car and handed the key, making sure I am satified. Thank you Audi Centre Centurion, you made my day.
0
Replies (0)