FM
Fezeka M

1 reviews | Active since Aug 2018

10 Sept 2019, 17:51

unhappy with Audi Bruma pre-owned sales

Good day, I purchased an Audi A3 from Audi Bruma pre-owned Sales in January 2019.

1. The car was sold to me with a repaired windscreen chip which my insurer (Auto and General ) will not cover. I was not made aware of this defect, until i took the car for insurance inspection about 2 days later.

2. The left rear tyre has a patch which I found out about today when I went to Tiger Wheel and Tyre (TWT). The reason for my visit to TWT is that in the last 2 months, everytime I get the tyre pressure checked (weekly) I am told by the petrol attendants that the left rear wheel prob has a slow puncture because it has lost a lot of pressure. So the idea was to get it patched today, and this is when i found out about the patch on the inner side of the tyre.

I drove straight to Audi Bruma and explained my experience. Brandin Manohar (the Salesman I bought the car from) explained that the car would not have passed the 80 point check with a tyre in that state. He also explained that I could not have been driving the car with that tyre for so long.

I am not a mechanic, I cannot explain how the car passed the 8 point check or how I have been able to drive the car for so long. All I am relating my experience.

Of course Audi Bruma will not take responsibility for the 2 issues.

Whether the dealership wishes to accept accountability or not, I wish to place it on record that I have lost faith in the Audi Bruma dealership. I have had the most unpleasant experience related to the 2 mentioned issues and will never recommend the dealership to anyone.

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