Poor Customer Service at Audi Bruma, Stay Away (Salesman: Khumbulani Gabela)

Please stay away from Audi Centre in Bruma, JHB

I bought a second hand A3 S-Tronic from Audi Bruma, Salesman is Khumbulani Gabela…

Within a period of three weeks driving the car, it the gearbox malfunction and I could not drive the vehicle

I phone the salesperson about the issue and he advised me to send the car to the nearest Audi for repairs (that time I am in KZN). I dropped off the car at Audi Pinetown, KZN and was advised the cost will be around R43,000 in total

I notified Khumbulani of the estimate, his response was that they cannot fix the car because his managers told him not to

Their service is so poor and clumsy! all they care about is to rush in concluding a sale than anything else