I regret buying from Aucor Auctioneer struu

Bad customers service from aucur cape Town this one in particular at this address where the courier is supposed to collect 144 GUNNER CIRCLE, EPPING INDUSTRIA 1. CNR OF GUNNER & COCHRANE, CAPE TOWN🔹there's no cooperation at all I'm still waiting for a response from them regarding the payment I need to make for packing my parcel and their direct line ...no one is responding. I'm worried that I could lose the money I have paid for the delivery and bidding for the product. This the worst service ever since Monday I've been pushing for information from Aucor...dololo