Aucor: The worst auction house ever

The reason I'm giving them one star is because there isn't an option for zero stars. Aucor Durban really is beyond the pits when it comes to basic customer service. I have never experienced anything like it: 1. No bank details on invoices. 2. Emails asking for bank details go unanswered. 3. When you finally get it and pay, they tell you you've paid late and the goods have been sent back to the seller. 4. Once they get it back – some of it – and you arrange a courier online (because 2023), they tell you they don't write waybill numbers on parcels. The courier must do it. 5. In the long, painful 6 weeks this took, the person who finally helped me never once put a name on an email, so you have no idea who you're dealing with or who to ask for when calling.