Aucor is the most unprofessional company to deal with! TERRIBLE!

The service I received from Aucor Johannesburg was worse than terrible. Put my house on auction in Feb 2024, they confirmed that they do checks on everyone before they can take part in the bidding process. This was NOT done, the individual who won the bid on my house was never checked, never paid a 10% deposit on the bid amount nor did he pay the 10% commission they take upfront. I never heard a thing from Aucor after the bid, I had to email and call the agent from Aucor to find out what is going on! Still as I write this on 9 April 2024, I have had no response as to where the deal is, the so called bidder, has not put down any securing deposit nor sent any paperwork. This company is VERY unprofessional. I would NEVER recommend Aucor to anyone. TERRIBLE EXPERIENCE! I wish there was a ZERO star rating, cause that's what is deserved!