IB
Ismail B

1 reviews | Active since Aug 2016

14 Dec 2020, 17:13

Aucor - Dishonest In Dealings.

Do not Bid on this auction. Very Dishonest. They do not make disclosures and dupe clients into buying defective items. I have bought a few defective items on the online auction. The pics advertised in the auction website is taken in a way to hide the damages. When taken up with management, (Machiel Adendorff) the balme was passed onto me. I do understand that there is no duty to repair and items are bought as is, but blatantly selling defective goods is dishonest. I have bought a few defective items but they refuse to entertain my complaints. I have a few friends and family members that experienced the same with Aucor.

I have clearly emailed pics of items from Aucor website and pics that i have taken to management but they refuse to listen. I have asked management how is it possible to test a haircutting clipper at their premises or a wahing machine. They hide behind their Notice: Do not bid on an item if you have not viewed.

I have all emails and proofs at hand.

0
Replies (1)
IB
Ismail B's update15 Dec 2020, 15:08
Reviewer Update
Further to the above, Michiel Adendorff has come to the party and made an ethical decision to return the faulty items.
I still believe that they should make adequate disclosures in order for the bidders to make an informed decision when bidding.

I am glad that they have made the right decision on customer satisfaction.