KM
Kuda M

1 reviews | Active since Dec 2016

01 Dec 2016, 20:14

Aucor Auctions are ***** and are dishonest in their dealings

<p>On the Auction on the 26th of November 2016, I was told by that if I deposit R10 000.00 with them for the Auction and I do not buy anything I will receive my money back immediately. I followed after 3days with them because I had not received my money back and noone wanted to speak to me on thephone I spend almost 10min being sent to an extention that noone picked. I then decided to go the thier offices since I was in the area only to be told that the problem was with my bank. I called my banker immediately who explained to me in detail how the cheque card refund operates and it became apprent to me that Aucor was lying to my face. When I highlighted to them that they have **** to me and that thier emplyees on aution day were dishonest all they could say was there cant help me, I had to wait for 10days to receive my retund day. Their employee on auction day deceived me into make a deposit to partcipate in the auction if they had been upfront with me that i will only get my deposit after 10days I will would have know ahead and make an informed decision. Well just a word of caution.</p>

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Replies (2)
Aucor Auctioneers
Aucor Auctioneers's reply02 Dec 2016, 10:21
Official

Our sincere apologies. Credit card refunds go through when machines are updated after auctions. On our catalogue it is stated - "PS. refunds on cards may take up to 10 (TEN) working days to be returned to your card" in bold red writing.

KM
Kuda M's update02 Dec 2016, 11:01
Reviewer Update

I got to your Auction around 11:15am and paid my deposit about 5min later after spotting a car I liked. At that time all the catalogue had been taken but people on the floor so I have no idea if what you are saying is true or not. But I what I know is I was told by your employees that I was going to get my refund immediately and I re**** on that information to my make decision, information which has turned out to be a lie.