Aupairsandhousesittersforafrica are a disgrace

Aupairsandhousesittersforafrica are possibly the worst service providers I have encountered. I emailed them a booking 10 days ago but have had no response. I phoned the owner and voicemail said to email them, automated response sends one to THE most unused friendly web site on the face of the earth which leaves us no further than we were before contacting them.