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Elizabeth D

1 reviews | Active since Sept 2019

30 Nov 2020, 10:02

Mike Sewbhajan - TERRIBLE service.

If you chose to sign up with Attooh! Financial Services - please make a special request that your appointed adviser is NOT Mike Sewbhajan.

He is ALWAYS late - whether he meets at your office or at another location. And not 10 - 15 minutes late, an hour late, when it is a time that he suggests.

His feedback turnaround time is terrible. He says he will call or email you back within a time or day but I have always had to phone, SMS and email him when I want my feedback.

His resolution of these queries also takes time. I am not sure if he does queries the day you ask him or maybe has a day set aside for queries but to a week two weeks. The longest I've waited for an issue to be resolved was 3 months - I even sent him email proof of such - to which then the issue was resolved within a week?

He does not have a supervisor to CC into queries, so there is no way of making sure he is micro-managed into doing this.

Save yourself a headache and do not have this man run your portfolio.

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Replies (1)
attooh!
attooh!'s reply08 Mar 2022, 14:43
Official
Thank you for giving us this feedback.  We know this has been a while back, but we will however still take this feedback and forward this to Mike Sewbhajan's Branch Director.  This is not the type of experience we want any of our clients to experience.  Please do not hesitate to visit our website and log a query in the future.  We apologise that you have experienced this with one of our Financial Advisor.