WG Wade Volvo S60 D4 purchased from Atterbury Motors

Some background, I live in Jeffreys Bay and recently bought a 2014 Volvo S60 D4 from Atterbury Motors Pretoria. This was a first for me buying a motor vehicle long distance. Having previously owned ten Volvo vehicles I know the product well. I made the enquiry through Auto Trader and was almost immediately contacted by Shaun Pike of Atterbury Motors. It was a good experience and I was more than happy with the service received from Shaun, the trade in offer etc etc. All in all I have no complaints other than certain information regarding spec was not included by Auto Trader who in fairness rely on the vendor to supply this. I enquired whether or not the vehicle had keyless entry or not as this facility was available on the Volvo I traded in. I received written confirmation that it did have keyless entry which was the deal clincher and I duly signed on the dotted line. My disappointment to find that on delivery and despite a written assurance the vehicle was not fitted with keyless entry. I do have copies of the WhatsApp exchanges should you wish to see copies of the communication with Atterbury Motors. Having taken delivery of the vehicle in Port Elizabeth there was not much I could do, sending the vehicle back to Pretoria seemed a little extreme. Needless to say I queried what was essentially the supply of false information and was told that it would be looked into. I did receive a follow up PR call asking about my overall experience with Atterbury Motors and it followed the same pattern as above, that it was a good experience, that I was happy with the vehicle but not having keyless entry was a source of major disappointment. Once again I was told this would be passed on to a higher authority for response however as of today I received no communication. Nothing, zip, zilch which is rather sad, not even a written reply as what can we do to right this etc. It seems the attitude is suck it up and live with it which is rather unfortunate. Hand on heart the overall buying experience was good hence the 4 star rating. I guess in a way it is my fault for buying a vehicle long distance without having the luxury of viewing it. However I stress that the vehicle is everything I wanted but spoilt by not having keyless entry.