JC
Jon Chetwynd-Palmer
1 reviews | Active since Aug 2018
17 Nov 2021, 16:50
Typical salespeople after a quick buck - sold to someone else after promising me a vehicle
Totally ********* and typical used car salesmen. I'd been looking at a vehicle there for 2 weeks, had been speaking to a salesman- Davey - had sent my documents through and was awaiting bank approval (which was given) , was busy booking flights to Pretoria and booking mechanics to view the car, have arranged a buyer for my old car, and SPECIFICALLY said if anyone else showed any interest I would happily pay the holding deposit. They then went ahead and sold it anyways without anyone telling me, and the only way I found out was after calling them and being told it it had been sold to someone else. Really disappointing and time wasters who only care about making a quick sale and not looking after customers
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Replies (1)0
Replies (1)Atterbury Motors's replyOfficial
18 Nov 2021, 09:25Hi Jon. Again, as discussed, we sorry you feel that way and I understand your frustration. you were given the option to pay the reservation fee that you declined. The aim of a reservation fee is to reserve a vehicle while the finance application is still pending and to prevent situations like this. We do, however, apologize for any inconvenience and frustration caused due to this. We do value our clients and believe in ethical business. We give all our clients a fair opportunity to do business.
Atterbury Motors's reply18 Nov 2021, 09:25
Official
Hi Jon. Again, as discussed, we sorry you feel that way and I understand your frustration. you were given the option to pay the reservation fee that you declined. The aim of a reservation fee is to reserve a vehicle while the finance application is still pending and to prevent situations like this. We do, however, apologize for any inconvenience and frustration caused due to this. We do value our clients and believe in ethical business. We give all our clients a fair opportunity to do business.
