Be Careful

Be CAREFULL when searching for a vehicle at this dealership/Atterbury Motors, the add and the salesperson might be misrepresenting the history on a vehicle. A FULL-SERVICE HISTORY vehicle turns out to be a PARTIAL SERVICE HITORY. Unfortunately, we only noticed this after taking delivery of the vehicle. When we searched for vehicles, we did not even consider partial service history vehicles as we wanted the peace of mind that the vehicle, we did purchase was in fact well looked after. We addressed this with the dealership asking to rather take a different vehicle with their dealership with an actual full-service history (no loss of business to them) or to provide us with a further extended warranty at their cost to give us the peace of mind that the vehicle that was misrepresented will in fact be ok even though it has a partial service history or alternatively provide us with a refund. The dealership declined all options provided and merely refers you to the fine print T&C’s that you accepted the vehicle in the condition it was in when taking delivery and if we are not happy, to take it to the ombudsman. “Customer service is not a department but a virtue” – Atterbury Motors