1 reviews | Active since Mar 2018
Disgraceful service and quality
Poor service (especially after sale service) - pretty much non-existent. The only response you'll get from them are threats that you aren't allowed to "review" them (not if it's a bad review, that is).
I am extremely dissatisfied with their product quality as well (hence the reason I required after sale service). However, AtoZFurn did not even lift a finger to do anything about it (except for the threats).
I bought an L-shaped couch. The product's material and workmanship quality looks good at first glance. However it is extremely uncomfortable. This is probably due to the substandard foam that was used inside the cushions. Apart from that, the foam is also about a third thickness of what it should be. To fix this somewhere else is going to cost almost half of what the couch value is.
This is unacceptable. This company is a ****! I was a sucker to purchase a product there. I hope that no one else makes the same mistake.
Quite frankly your integrity is shocking!
If you buy a product then try claim for water damage 5 MONTHS after purchase, it is OBVIOUSLY not covered under guarantee.
Please get in contact with the Consumer Commission. Perhaps they could explain it to you...
Quite frankly your integrity is shocking!
If you buy a product then try claim for water damage 5 MONTHS after purchase, it is OBVIOUSLY not covered under guarantee.
Please get in contact with the Consumer Commission. Perhaps they could explain it to you...
