LM
Lesegisha M

1 reviews | Active since Apr 2015

27 Feb 2020, 08:15

Swearing at customers for Enquiries

I called them to enquire if they can help me rent their trailer. As I have never rented one before I asked the owner of it can come with labour.

His answer was sarcastic but as I had a genuine inquiry I couldn’t pick up on that until his backlash.

“That was a **** question”. Pardon I responded, “that was a **** question and you mustn’t call me to ask me such ****.”

This is absolutely no way to treat a customer when “no” is a viable response.

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