Unhappy with At your service removals lost R14 000 deposit 🙈😢

Had a awful experience with At your service Removals. After paying the Deposit of R14,000 Reading reviews on Hellopeter I felt uneasy and requested my deposit back, which was stated they would return. Since that conversation I cannot get hold of them, tried different phones still no answer. I see they are active doing the same to other people. So sad that they can get away with it. My daughter just went into the reviews of At your service removals did not write a review and now there is a positive review something is not Right???