ML
Mikhail L

1 reviews | Active since Feb 2012

23 Oct 2024, 09:22

over charging and faulty/rigged pumps

Good morning,

I would like to file a complaint about the Astron garage located at the corner of 5th Avenue and Kudu Avenue. I have experienced issues with the fuel pumps that raise concerns about their accuracy.

When I request R500, the attendant fills the tank to R500.4. However, when the nozzle is removed and replaced in the holder, the amount unexpectedly increases to R500.9. This discrepancy indicates that I am not receiving the requested amount, and the additional charge occurs after the nozzle is taken out.

For example, this morning, I requested R300, but was charged R300.15 after the nozzle had already been removed.

This has happened every single time I have used this garage, even when it was still labeled Clatex.

I would appreciate your attention to this matter, as it raises significant concerns about the integrity of the service.

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