1 reviews | Active since Jul 2015
NEVER SUPPORT DISCRIMINATORS
The staff members at Astron Vanderbijlpark in Frikkie Meyer Boulevard only help you if your skin colour is black. I pulled in to fill up. There was a car in front of me at the tank in front and I pulled in at the tank behind. I waited and pulled down my window to try to get one of the staff members’ attention. One of them looked me straight in the eyes and walked away. Then another staff member asked me to pull forward because there is a taxi behind me. I pulled forward once the car infront drove away. Once I pulled forward, the same person who looked me straight in the face, went to help the taxi behind me. After a while another staff member walked up to me and told me another black person (who ALSO ARRIVED AFTER me and pulled in next to me at another tank) was first and that they will attend to them first. So I told them that I will contact the manager to report how they only are willing to help black customers. When I called, the phone wasn’t working. So I’ll NEVER fill up at Astron again and will tell everyone I know about my experience.
We hereby acknowledged receipt and will investigate your challenge with immediate effect.
Please forward you complaint to *** for assistance with your complaint.
Sincerely,
Astron Energy Customer Relationship Management
We hereby acknowledged receipt and will investigate your challenge with immediate effect.
Please forward you complaint to *** for assistance with your complaint.
Sincerely,
Astron Energy Customer Relationship Management
