LV
Liesl V
1 reviews | Active since Oct 2009
12 Apr 2024, 15:00
*****ing money and petrol
My car was on empty and I went to fill up at our closest Astron Energy Doornpoort.
When I started my car it was still on empty. The manager was extremely dismissive and just said it’ll pick up as I drive. I told her they also put in the wrong petrol and she just shrugged it off.
I sent up a prayer and drove to where I needed to go. Nothing “registered” and it started that screaming sound when low on petrol.
My car was at the dealer for a service a month ago and they checked the computer and everyrhing was fine
Manager refuses to refund me and is still very dismissive.
Worst place to pour petrol
Helpful (0)
Replies (1)0
Replies (1)Astron Energy (Pty) Ltd's replyOfficial
12 Apr 2024, 15:24Good Day
We are in receipt of your complaint, and apologise for service rendered.
To investigate and escalate, please email us on crm @astronenergy.co.za.
Attach a copy of the petrol slip, and provide your vehicle registration number, date and time that you visited the service station, an if the incident was reported.
Regards,
Astron Energy Customer Relations
We are in receipt of your complaint, and apologise for service rendered.
To investigate and escalate, please email us on crm @astronenergy.co.za.
Attach a copy of the petrol slip, and provide your vehicle registration number, date and time that you visited the service station, an if the incident was reported.
Regards,
Astron Energy Customer Relations
Astron Energy (Pty) Ltd's reply12 Apr 2024, 15:24
Official
Good Day
We are in receipt of your complaint, and apologise for service rendered.
To investigate and escalate, please email us on crm @astronenergy.co.za.
Attach a copy of the petrol slip, and provide your vehicle registration number, date and time that you visited the service station, an if the incident was reported.
Regards,
Astron Energy Customer Relations
We are in receipt of your complaint, and apologise for service rendered.
To investigate and escalate, please email us on crm @astronenergy.co.za.
Attach a copy of the petrol slip, and provide your vehicle registration number, date and time that you visited the service station, an if the incident was reported.
Regards,
Astron Energy Customer Relations
