1 reviews | Active since Feb 2012
Filled Petrol in my Diesel Vehicle
So as per below this happened on the 12th of April 2024,today is the 16th and i had no feedback. People like myself who only have 1 mode of transportation to get to work and take my kids to school have to suffer, yet Astron has not contacted me once i keep calling to no joy.
Good morning,
On Friday the 12th of April 2024 I went to Astron Woodview to fill diesel in my vehicle (Toyota Fortuner ND667302). I drove home and felt the van jerking. On Saturday morning the van refused to start just swinging. I contacted a local mechanic who advised me that it's probably the battery. I went and purchased a new battery and still my van refused to start. As he further investigated to find out what the actual problem was he discovered that the van was filled with PETROL instead of diesel. I went back to the garage, spoke to the manager on site and showed her the sample of the petrol In a bottle of which she clearly agreed that it was petrol along with the other attendants. She further went to view the footage of my van filling and agreed that it was my vehicle. She only said take ur van to Toyota for a damage report.
This morning I got the van to Toyota Umhlanga which is still with them.
I would want you to advise me on the way forward. Thus far my spend is on battery, towing and the petrol that was filled. Once Toyota advises on the damage report this together with the attached mentioned will need to be reimbursed to me.
The issue I have now is that I have no transportation to take my kids to school as well as get to my place of employment, I hope you have solution for this regard as well.
I wait in anticipation for your response.
