TW
Trudi W
1 reviews | Active since May 2024
31 May 2024, 00:47
Disgruntled customer
I am a long standing resident and client of the business, and tonight tried to purchase an item that was not marked with price, I could not buy it or leave my details or card information because the manager Asad said it was not acceptable, your business acumen and sound judgment is not acceptable to me, you have just lost a customer unfortunately
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Replies (1)
Astron Energy (Pty) Ltd's replyOfficial
04 Jun 2024, 09:48Good Day
We hereby acknowledged receipt and will investigate your challenge with immediate effect.
For more assistance send us an email on *** with:
The name of the service station.
The time that you visited the service station.
Vehicle registration number, make and model as well as color (if you visited with a vehicle).
Sincerely,
Astron Energy Customer Relationship Management
We hereby acknowledged receipt and will investigate your challenge with immediate effect.
For more assistance send us an email on *** with:
The name of the service station.
The time that you visited the service station.
Vehicle registration number, make and model as well as color (if you visited with a vehicle).
Sincerely,
Astron Energy Customer Relationship Management
Astron Energy (Pty) Ltd's reply04 Jun 2024, 09:48
Official
Good Day
We hereby acknowledged receipt and will investigate your challenge with immediate effect.
For more assistance send us an email on *** with:
The name of the service station.
The time that you visited the service station.
Vehicle registration number, make and model as well as color (if you visited with a vehicle).
Sincerely,
Astron Energy Customer Relationship Management
We hereby acknowledged receipt and will investigate your challenge with immediate effect.
For more assistance send us an email on *** with:
The name of the service station.
The time that you visited the service station.
Vehicle registration number, make and model as well as color (if you visited with a vehicle).
Sincerely,
Astron Energy Customer Relationship Management