M&G
Magalen & Gresham

1 reviews | Active since Jun 2021

15 Nov 2024, 11:43

Astron Energy Macs Brooklyn

I wanted to provide feedback regarding my recent experience at your Astron Energy Macs Brooklyn garage. I requested R300 worth of fuel, but the attendant filled beyond that amount, resulting in a total charge of R675. I was left with no option but to pay the excess amount. This situation was quite inconvenient and unfair, especially for customers who might not have the extra funds available.

I believe there should be a process in place to handle such mistakes or employ stuff that is well trained. I don’t want to lodge a formal complaint, but I hope this feedback can help improve the procedures and employee training at your establishment.

Thank you for your attention to this matter.

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