Astron Energy Havenside Poor Service From Petrol Attendants

I would like to complain about the very poor service I have been receiving at Astron Energy Havenside. This has been going on for a while now and I have been quiet about it thinking that they can improve and me giving them a chance to improve as well.

But to no avail has the petrol attendants attitude towards customer service changed and neither have they turned their wrongs into rights.

The service from this garage is very bias and the attendants do not treat all customers fairly and equally.

If you are not their friend or tip them,they give you pathetic service or no service. This has been shown and proven to me all these times that I am have had bad service from them.

Today was the final straw and I could not accept or continue being made a fool and feel like I'm invisible to these guys.

I start work at 2pm today,as I jumped into my car at home to get to work,I noticed that my one rear tyre had very low pressure.

The Astron Energy Havenside service station is about a minute from my home. So I said i will go there,check my low tyre pressure and be in time for work.

I got to the service station, the petrol attendants completely ignored me and attended to 3 vehicles that came after me. I waited and waited and nobody came to attend me. I stepped out of my vehicle, swore them and drove off. Now I had to drive to another service station out of my neighborhood to check my low tyre pressure.

After this was done at the other service station, I am completely late for work now. While traveling to work,a truck threw a stone and it chipped my windscreen as well. Completely unnecessary because if I was done at the Astron Energy Havenside service station in time,I would not have seen that truck on the road and my windscreen would not have got a stone chip.

I arrived late to work as well because of the Astron Energy Havenside service station.

I'm not sure the names of the petrol attendants there but everything above,I have dashcam footage of. This can be sent to you if required.

I know nothing will be done about this because I am just one person complaining to a big organization about their one franchisee.

I have social media accounts and will be putting all the videos up if I need to so other people will be aware of the service at Astron Energy Havenside. These guys have gone too far for too long getting away with their bad service to me. I will do whatever it takes to expose them and their staff.

If you can assist with disciplining them or something for bringing down your brand,please do so. I would really appreciate it. I'm sure customer service is one of the priorities of your organization. Without us,the customers, your business will be nothing.

Please assist

Thank you