BS
Barry S

1 reviews | Active since Aug 2025

02 Jul 2024, 07:04

Astron Energy cons there Clients with ******* rewards to keep our business

It's amazing how we are conned every day in this country so big big corporate s can ***** our hard earned money. Astron Energy Service stations started a loyalty program. So every time you fill up you give them your cell number and they they enter you into a draw and there are spot prizes.

Well I am done with Astron and out of principal I will not support them anymore for the reason that they conned me into thinking that I could win big if I fuel there. I don't spend to much a month. My business partner spends about R6000 and I spend R3000. Per Month And I have won R15 off a chocolate and I was so surprised as the last time I got a SMS saying I won a R100 voucher just to be totally disappointed.

The service station tells you head office will cover the prize and you need to go claim it on the website. Well what a joke and a load of bull****. I enter the the voucher number to be told I must choose 1 out of 3 categories. Food, health and recreation.

So I choose food and it tells me to choose any of the prizes. Well there is only one and it's not a gift it's just basically membership to Dining club I have never heard of. As the the other categories, well they only had different prizes but if you have a brain, every prize is exactly the same , just worded differently. And totally useless anyway.

So Astron you fooled me this time , never again. Stop insulting your clients intelligence or get a new Marketing team, because I think the ******s at Pretoria zoo could do a more honest and decent job.

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Replies (1)
BS
Barry S's update11 Jul 2024, 04:58
Reviewer Update
Astron did not answer online but they have gone out of their way to make it up to me.
Everyone deserves chances to fix their mistakes and most need more than a couple. As long as they genuinely try.
Well done Astron Energy. You are about your customer.