Asa Freshstop Cashier SHOULD WORK IN BACK OFFICE DEFINITELY NOT WITH CUSTOMERS

I am writing to express my severe disappointment with one of the cashier's Asa, an employee at FreshStop, 87 Victoria Road, Somerset West. For over 8 years, every visit has been ruined by her unprofessional, dismissive, and extremely rude behavior. She takes preference with certain customers, ignores others, and is always on her phone, especially at night. She has absolutely no people skills or etiquette of any sort. She comes across as downright irritable, making every visit when she is on shift a frustrating experience. This ongoing mistreatment is completely unacceptable. I demand a formal response and immediate action from FreshStop, as every visit when she works has been deeply irritating and uncomfortable and just extremely unpleasant!!