Amarok entries don't reflect and NO RESPONSE from customer care

I go out of my way to find Astron or plan my long trips to fill up at astron for R500+ so that I can enter their car competition. My phone number is always captured but I only see 2 out of 5 TRANSACTIONS/ENTRIES reflect on the App. I sent images of my receipts to the AMAROK WhatsApp number but no reply.

DISAPPOINTED by NO RESPONSE from the CUSTOMER CARE ! I sent via the App.

I'm considering filling up at TOTALENERGY for their car competition.