Pathetic Customer Service

<p>I am new resident in the Glenvale complex, I moved in on Saturday and have been trying to complete a simple task of getting my number over to the security guards so that I could be contacted if vistors arrived. I have waited 5 days for this to be actioned and no result thus far. Added to this my security tag has been deactivated and again the wait continues. The management security office and the trustee say it is the portfolio manager that must assist as they are not involved in that area, but as a trustee and security, how can you be indpendant of access to the complex?</p> <p>The managing portfolio says she has sent through the details to security and parks it there. It shocks me how the two offices dont engage or follow up with each other, and still no solution at this point.</p>