Worst custome service

The worst customer service ever, i bought a wardrobe in tbe astra furniture in middelburg if only I knew that I will be this frustrated i was not gonna buy from that place. The ssales lady helpedme in a professional manner but troubles started when they delivered a robe that didn't have the metal to hang and the middle part (mirror one) the paint was still sticky it was not 100% painted it was as if the person who painted there was a child.

I laid a complaint in the store the said they will exchange as i am writing this now i am ****ed off with their service was called in 4 separate days that they are coming and the did not pitch i had to cancel my plans asked from work to wait for them and still not pitch.

On the 30th of November i went to the store they **** and said they tried calling me with no luck. They promised to bring the robe on the 1st of December at 12 i had to cancel my counselling sessions as we lost my mom in a car accident accident on the 13 kf November they still did not come, i went to the shop at 14:30 they promised that they are coming.

We waited but no call was received at 16:45 i sent my husband to go ask them whats the delay they said they are coming its already 18::30 still no one is here.

This is the 5th waiting for the Astra furnishers to deliverwith no luck im really frustrated on how they treat customers.

I sooo wish i had money to pay them off as hearing their name gives me goosebumps, or better take their robe back as i cant take this at all.