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Matshepo M
1 reviews | Active since Aug 2018
04 Sept 2026, 07:55
Disappointing customer care
Assupol's customer service is so disappointing. I have been sending emails since Tuesday requesting a cancellation form. There has been no response to that email and I cannot get the firm from anywhere else online.
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Replies (2)
Assupol customer service's replyOfficial
04 Sept 2026, 08:38Good day Matshepo
We are sorry to hear of your poor client service experience. We have referred your complaint to Sanlam Assupol.
Regards
Sanlam Client Care
We are sorry to hear of your poor client service experience. We have referred your complaint to Sanlam Assupol.
Regards
Sanlam Client Care
Assupol customer service's reply04 Sept 2026, 08:38
Official
Good day Matshepo
We are sorry to hear of your poor client service experience. We have referred your complaint to Sanlam Assupol.
Regards
Sanlam Client Care
We are sorry to hear of your poor client service experience. We have referred your complaint to Sanlam Assupol.
Regards
Sanlam Client Care
Assupol customer service's replyOfficial
04 Sept 2026, 13:00Good day, Matshepo
We have received feedback that an email has been sent to you.
Regards
Sanlam Client Care
We have received feedback that an email has been sent to you.
Regards
Sanlam Client Care
Assupol customer service's reply04 Sept 2026, 13:00
Official
Good day, Matshepo
We have received feedback that an email has been sent to you.
Regards
Sanlam Client Care
We have received feedback that an email has been sent to you.
Regards
Sanlam Client Care