1 reviews | Active since Mar 2015
No delivery of <House & Leisure> magazine
Dear House and Leisure<br> <br> I have sent several e-mails requesting a confirmation in writing that the my H&L magazine subscription will resume. I was on a 24-issue subscription since August 2013 but the last H&L magazine I received was the July 2014.<br> <br> Despite my inquiries, so far all I have had was two telephonic discussions with Candice (Associated Media) and still there was no formal feedback from your organizations.<br> <br> I am deeply disappointed at the way my inquiry has been handled. Your service level is, simply put, appalling.<br> <br> You left me with no other option but to request a full refund of my subscription fee <br> <br> Please credit my credit card account that was used at the time of renewing the subscription (: June 2013, 24 issues).<br> <br> Alternatively if you need my bank account details, please contact me.<br> <br> <br> FYI., I also sent my e-mail to [Email Removed] with more details.
Please accept our apologies for the inconvenience caused. We will investigate why you haven't received your magazines. Thank you for bringing this to our attention.
We will follow up asap and get in contact with you directly.
Kind regards
AMP Customer Support
Please accept our apologies for the inconvenience caused. We will investigate why you haven't received your magazines. Thank you for bringing this to our attention.
We will follow up asap and get in contact with you directly.
Kind regards
AMP Customer Support
