1 reviews | Active since Mar 2015
Good Housekeeping -Incorrect subscription delivery
I received an afrikaans magazine for the Good Housekeeping January edition - my subscription is for the english magazine. I mailed on the dot on 18 Dec, who rep**** asking for my details and delivery address - to which I rep**** accordingly. Further to that mail I received no response from on the dot even though i had mailed several times asking for feedback on when the magazine would be delivered. I eventually mailed associated media directly on 14 Jan, hoping that I would receive better assistance - I have not received a response to that mail at all and to date have not received my correct subscription. I am extremely disappointed at the lack of service that I have received thus far. I have had to eventually purchase the January magazine at the store - at double expense to myself. Based on this type of service, I doubt that I will renew my subscription in future. <br>
Thank you for bringing this to our attention. We apologies for the poor service received.
We will alert the subscriptions department and On The Dot and make sure they contact you asap to correct this mistake.
Kind regards
AMP Customer Care
Thank you for bringing this to our attention. We apologies for the poor service received.
We will alert the subscriptions department and On The Dot and make sure they contact you asap to correct this mistake.
Kind regards
AMP Customer Care
