Rental Deposit Refund Issue - Asrin Property Developer

Hi There,

I would like to review and lodge a complaint about the Asrin Property Management. I have rented out one of their properties in Cape Town Zonnebloem call chapel Towers for lease period of 6 Months, I completed the duration of the lease even though i was not happy with the place, 3 months into the lease the property started accumulating molt due to lack of enough ventilation and i have contacted the maintenance department for assistance and we had a disagreement about the place being ventilated and to repair the damaged walls, i have taken upon myself to repaint the place as i am living with a young baby the molt is not healthy. After that i went through my lease contract to check the penalties of early termination to find that i can terminate the lease providing 21 working days notice to the owner, i sent the notice of cancelation for the lease and there was no acknowledgment to the cancelation, when the time is due to move out i called them to arrange for outgoing inspection they told me i should have given 2 months notice but the contract says 21 working days. There was a dispute and fight that landed into my rental deposit being threatened so i chose to finish the rest of the remaining months of the lease. Fast forward to now i have completed my lease agreement, did the outgoing inspection on 4th of November 2021. My biggest worry right now is the refund i am supposed to receive from the owner which is worth R24000 which they have to deduct the damages as per the outgoing inspections. As per my lease agreement i am supposed to receive the funds after 7 days of the outgoing inspection, The owner does not want want comply to the lease agreement and no responding to my emails in a timely manner, they haven't even asked my banking details for the refund. I just want my refund and please advice how i would about this matter legally as i am tired of dealing with people who don't know the meaning of communication. The last email from them was that "They will only pay the deposit within 7 days if there are not charges to it" which is not stipulated in the contract. i feel like they are holding my money hostage.