LS
Leroux S
1 reviews | Active since Sept 2015
17 Sept 2015, 10:09
Useless Meds
The expiry date got stamped onto each sache of Solmucol 400 N-acetylcysteine which is understandeble .... But they did not think it through because each sache got torn due to the stamp and now the powder inside the sache has become hard and does not serve its purpose. This has been probably the 4th or 5th box that I've bought that was like this.
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Aspen Pharmacare's replyOfficial
17 Sept 2015, 12:18Hello Grimpuppet,
Hi Mr Steyn,
First off Aspen would like to apologise for this unfortuante experience with Solmucol.
Our Quality Assurance team will be getting in touch with you shortly to resolve this issue.
Kind Regards,
Fernando Duarte
Customer Service Manager
***
Tel : ***
Cell : ***
Hi Mr Steyn,
First off Aspen would like to apologise for this unfortuante experience with Solmucol.
Our Quality Assurance team will be getting in touch with you shortly to resolve this issue.
Kind Regards,
Fernando Duarte
Customer Service Manager
***
Tel : ***
Cell : ***
Aspen Pharmacare's reply17 Sept 2015, 12:18
Official
Hello Grimpuppet,
Hi Mr Steyn,
First off Aspen would like to apologise for this unfortuante experience with Solmucol.
Our Quality Assurance team will be getting in touch with you shortly to resolve this issue.
Kind Regards,
Fernando Duarte
Customer Service Manager
***
Tel : ***
Cell : ***
Hi Mr Steyn,
First off Aspen would like to apologise for this unfortuante experience with Solmucol.
Our Quality Assurance team will be getting in touch with you shortly to resolve this issue.
Kind Regards,
Fernando Duarte
Customer Service Manager
***
Tel : ***
Cell : ***