SM
Shelley M

1 reviews | Active since Dec 2015

13 Dec 2016, 15:47

S26 Gold water filled containers

<p>I am very unhappy about the service provided by your company regarding complaints about products.My son got sick because of your S26 gold ready to drink 200ml pack.I was contacted by a manager more than a week after my complaint who keeps advising me that i cannot be compensated because of regulations. Customer service is non existent at your company. I am so unhappy that i am thinking about changing his milk because I dont trust this company anymore. all i am asking for is the 6 cartons of milk that was thrown away why should i be held liable for your companies mistake.why should i have to have proof of my purchase what if i can not find it and threw it away because i trusted that the process the milk goes through before being available to customers is a thorough process and that you would not sell things that make innocent little babies sick.</p>

0
Replies (1)
SM
Shelley M's update14 Dec 2016, 15:15
Reviewer Update

someone has called me.I have advised them that i could not find the receipt for the milk.they still insisting on the receipt.I now have to go all the way to clicks to get a dam slip...should have just left this hole complaint...no one cares about the inocent babies they just care about there companies name and being audited...im changing my sons milk