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veronicalimn V

1 reviews | Active since Jan 2017

13 Apr 2018, 06:35

PURBLOKA Medication not in stock for 6 months (Local company)

Why is Aspen not managing their stock of PURBLOKA efficiently? This is the THIRD year of drug unavailability in a row!! And by far the worst - October 2017 Purbloka became unavailable, and todate (April 2018), it is STILL not available! Every pharmacy I check with is less than flattering regarding your product management! And I agree. It is a medication that is dangerous to stop, and the equivalents have side-effects. I need this medication! Please indicate why this is such a mess? On an annual basis? AND WHEN ARE YOU GOING TO GET STOCK AVAILABLE?? Very distressing! Veronica Limn

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Replies (4)
Aspen Pharmacare
Aspen Pharmacare's reply13 Apr 2018, 11:28
Official

Dear Veronica,

Thank you for bringing your concerns to our attention. A member of the Aspen Communication Centre will be in contact with you to resolve your query.


Kind Regards
Aspen Communications Centre

vV
veronicalimn V's update13 Apr 2018, 16:26
Reviewer Update
This is an automated response, not a reply. I await a proper reply from Aspen.
Aspen Pharmacare
Aspen Pharmacare's reply16 Apr 2018, 08:41
Official

Dear Veronica,

Please can you kindly contact us back on ***at your earliest convenient.

We have tried several times to reach out to your mobile number without response.

Your query is important to us and would like to resolve this query to your satisfaction by talking to you directly.

Kind regards

Aspen Communications Centre

Aspen Pharmacare
Aspen Pharmacare's reply19 Apr 2018, 11:58
Official

Dear Veronica,

We trust that your query has been addressed to your satisfaction.
Please do not hesitate to contact Aspen Communications Centre Team on ***should you require any further assistance.


Kind regards
Aspen Communication Centre