pO
paul O
1 reviews | Active since Mar 2014
13 Jan 2016, 17:03
PREP SHAVING CREAM BROKEN NOZZLE ON CAN 3 TIMES
I bought a can of Prep Shaving Gel, this product has a defect in the dispensing nozzle. It has taken Aspen Nompumelelo Dlamini almost two months to resolve this matter and this is the 3rd can that has broken! This can arrived broken where the other two broke after just 2 uses! <br> <br> I've used PREP cream for years and thought the shaving gel would live up to the same quality standard but I've been grossly mistaken!<br> <br>
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Aspen Pharmacare's replyOfficial
14 Jan 2016, 14:12Hello easyt,
Hi Mr Olle,
Aspen does offer it's sincerest apologies for this train of events you had to go through as regards the defective Prep Shaving Gel can.
I understand that Zoliswa Nongauza , the Prep Brand Manager , has been in contact with you today and explained what Aspen is doing to fix up the problem with the Prep Shaving Can's ?
Kind Regards,
Fernando Duarte
Customer Service Manager
Tel No : ***
Hi Mr Olle,
Aspen does offer it's sincerest apologies for this train of events you had to go through as regards the defective Prep Shaving Gel can.
I understand that Zoliswa Nongauza , the Prep Brand Manager , has been in contact with you today and explained what Aspen is doing to fix up the problem with the Prep Shaving Can's ?
Kind Regards,
Fernando Duarte
Customer Service Manager
Tel No : ***
Aspen Pharmacare's reply14 Jan 2016, 14:12
Official
Hello easyt,
Hi Mr Olle,
Aspen does offer it's sincerest apologies for this train of events you had to go through as regards the defective Prep Shaving Gel can.
I understand that Zoliswa Nongauza , the Prep Brand Manager , has been in contact with you today and explained what Aspen is doing to fix up the problem with the Prep Shaving Can's ?
Kind Regards,
Fernando Duarte
Customer Service Manager
Tel No : ***
Hi Mr Olle,
Aspen does offer it's sincerest apologies for this train of events you had to go through as regards the defective Prep Shaving Gel can.
I understand that Zoliswa Nongauza , the Prep Brand Manager , has been in contact with you today and explained what Aspen is doing to fix up the problem with the Prep Shaving Can's ?
Kind Regards,
Fernando Duarte
Customer Service Manager
Tel No : ***