DT
Danie T
1 reviews | Active since Jun 2011
16 Mar 2016, 18:01
PREP products
It has been months since I found any Prep products on the shelves.<br> Have this products been discontinued or is the supermarkets just not ordering the stock.<br> Specifically looking for the prep cream jars...<br>
Helpful (0)
Replies (1)0
Replies (1)
Aspen Pharmacare's replyOfficial
17 Mar 2016, 09:01Hello dvantonde,
Hi Danie,
I am glad to report that Aspen have not discontinued the Prep range of products in South Africa.
We had to change the source of the supplier of the Camphor Cream used in the manufacturing of Prep. As a result of this one change , the product must now first go through the Medical Control Council of South Africa for their approval before we are allowed to sell the product once again.
Aspen has no control over this particular process so we cannot provide a definite date as to when we will receive approval to start selling once again.
Rest assured their has been no change to the actual product formulation.
Please feel free to contact me directly if you require any further information.
Kind Regards,
Fernando Duarte
Customer Service Manager
***
Tel No : ***
Hi Danie,
I am glad to report that Aspen have not discontinued the Prep range of products in South Africa.
We had to change the source of the supplier of the Camphor Cream used in the manufacturing of Prep. As a result of this one change , the product must now first go through the Medical Control Council of South Africa for their approval before we are allowed to sell the product once again.
Aspen has no control over this particular process so we cannot provide a definite date as to when we will receive approval to start selling once again.
Rest assured their has been no change to the actual product formulation.
Please feel free to contact me directly if you require any further information.
Kind Regards,
Fernando Duarte
Customer Service Manager
***
Tel No : ***
Aspen Pharmacare's reply17 Mar 2016, 09:01
Official
Hello dvantonde,
Hi Danie,
I am glad to report that Aspen have not discontinued the Prep range of products in South Africa.
We had to change the source of the supplier of the Camphor Cream used in the manufacturing of Prep. As a result of this one change , the product must now first go through the Medical Control Council of South Africa for their approval before we are allowed to sell the product once again.
Aspen has no control over this particular process so we cannot provide a definite date as to when we will receive approval to start selling once again.
Rest assured their has been no change to the actual product formulation.
Please feel free to contact me directly if you require any further information.
Kind Regards,
Fernando Duarte
Customer Service Manager
***
Tel No : ***
Hi Danie,
I am glad to report that Aspen have not discontinued the Prep range of products in South Africa.
We had to change the source of the supplier of the Camphor Cream used in the manufacturing of Prep. As a result of this one change , the product must now first go through the Medical Control Council of South Africa for their approval before we are allowed to sell the product once again.
Aspen has no control over this particular process so we cannot provide a definite date as to when we will receive approval to start selling once again.
Rest assured their has been no change to the actual product formulation.
Please feel free to contact me directly if you require any further information.
Kind Regards,
Fernando Duarte
Customer Service Manager
***
Tel No : ***