JN
Jc N
1 reviews | Active since Feb 2016
24 Feb 2016, 01:18
Prep
Good day <br> <br> I would like to know what happened to prep cream? No retailer is selling it from the beginning of this year, and they can't tell me what happened. Please give me an update. Many people are asking the same question. Its the only product that works for me. I use it on a daily basis.
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Aspen Pharmacare's replyOfficial
24 Feb 2016, 13:16Hello Jcnieuwoudt,
Hi Mr Nieuwoudt,
Prep Cream is currently out of stock in South Africa due to the fact that Aspen has had to change the supplier of the Camphor cream used in Prep Cream. This means that it has to now go before the Medical Control Council of South Africa for their quality assurance approval before Aspen is allowed to sell the product once again.
Rest assured there is no change to the actual formulation at all but we are unable to commit to a date as to when this approval will come through.
Please feel free to contact me directly if you require any further information.
Kind Regards,
Fernando Duarte
Customer Service Manager
Tel No : ***
e-mail : ***
Hi Mr Nieuwoudt,
Prep Cream is currently out of stock in South Africa due to the fact that Aspen has had to change the supplier of the Camphor cream used in Prep Cream. This means that it has to now go before the Medical Control Council of South Africa for their quality assurance approval before Aspen is allowed to sell the product once again.
Rest assured there is no change to the actual formulation at all but we are unable to commit to a date as to when this approval will come through.
Please feel free to contact me directly if you require any further information.
Kind Regards,
Fernando Duarte
Customer Service Manager
Tel No : ***
e-mail : ***
Best regards,
Aspen Pharmacare's reply24 Feb 2016, 13:16
Official
Hello Jcnieuwoudt,
Hi Mr Nieuwoudt,
Prep Cream is currently out of stock in South Africa due to the fact that Aspen has had to change the supplier of the Camphor cream used in Prep Cream. This means that it has to now go before the Medical Control Council of South Africa for their quality assurance approval before Aspen is allowed to sell the product once again.
Rest assured there is no change to the actual formulation at all but we are unable to commit to a date as to when this approval will come through.
Please feel free to contact me directly if you require any further information.
Kind Regards,
Fernando Duarte
Customer Service Manager
Tel No : ***
e-mail : ***
Hi Mr Nieuwoudt,
Prep Cream is currently out of stock in South Africa due to the fact that Aspen has had to change the supplier of the Camphor cream used in Prep Cream. This means that it has to now go before the Medical Control Council of South Africa for their quality assurance approval before Aspen is allowed to sell the product once again.
Rest assured there is no change to the actual formulation at all but we are unable to commit to a date as to when this approval will come through.
Please feel free to contact me directly if you require any further information.
Kind Regards,
Fernando Duarte
Customer Service Manager
Tel No : ***
e-mail : ***
Best regards,