AS
Ashraf S

1 reviews | Active since Aug 2016

05 Sept 2016, 16:03

Customer care totally pathetic

<p>Customer care are totally pathetic telling me to take my daughter to a doctor telling me about their world class scientists that manufacture their milk and goverment standards **** not wanting to admit that sometimes their product gets contaminated with the packaging smell and taste even the box says this product is not always sterile i have opened the other 4 packs and made my daughter taste it and it was all fine just the other 2 packs that have a packaging taste its like a metal taste that stays on your tongue i now have 6 open bags 2 of which im going to throw away and i will write my complaints to brian joss off my trolley consumer column and every newspaper consumer column i can find </p>

0
Replies (2)
Aspen Pharmacare
Aspen Pharmacare's reply06 Apr 2018, 12:42
Official

Dear Ashraf,

We trust that your query has been addressed to your satisfaction. Please do not hesitate to contact Aspen Communications Centre Team on ***should you require any further assistance.


Kind regards
Aspen Communication Centre

AS
Ashraf S's update15 Jun 2018, 12:34
Reviewer Update
No you know it was not addressed and i had to throw those packets of milk away why do you now only come and ask me if it was adressed when you know it was not