PS
Phillip S

1 reviews | Active since Jun 2015

15 Jun 2015, 16:59

Constant shortage of stock and incompetence

Good day<br> <br> I have been having allot of issues with Aspen and no stock.<br> <br> The Pur-Bloke was a major nightmare for me and moving to other beta blockers due to no stock caused massive health issues.<br> <br> Now I require menograin for ADHD and Blood Pressure, guess what you out of that too. And just like when any of your other medication Is out, nobody can provide a clear answer as to why it is out and when it will be back. This is critical!<br> <br> Then onto your useless telephone system. It doesn't matter when one calls, you play a message saying you have high call volume and then you have this lady that constantly repeats what she says.. You don't even let the system Pause for 30 seconds before she starts repeating stuff.. Then it jumps from audio prompts to different audio prompts, who ever has designed your PBX is clueless, who ever signed off on the script Is clueless, do me a favor and phone your system and listen to that lady that doesn't stop repeating things AND wait for it! Nobody answers the phone!! Who do you think you are? Do you think this shocking service you provide people is acceptable, is this the service you would be happy with from a provider? Clearly not!!<br> <br> My number: ***

0
Replies (1)
Aspen Pharmacare
Aspen Pharmacare's reply05 Apr 2018, 12:51
Official

Dear Phillip,

We trust that your query has been addressed to your satisfaction. Please do not hesitate to contact Aspen Communications Centre Team on ***should you require any further assistance.


Kind regards
Aspen Communication Centre