TM
Troy M

1 reviews | Active since Mar 2009

19 May 2015, 11:43

7 people at your company cannot assist

I called to query an out of stock problem. I spoke to 7 people from your company & not one of them could successfully assist.<br> I suggest you cancel you customer services &amp

0
Replies (1)
Aspen Pharmacare
Aspen Pharmacare's reply19 May 2015, 13:46
Official
Hello Visionary,

Hi Troy,

Thank you for taking time out to speak to me today.

I will be investigating the issue you experienced regarding our Toll-Free Hot-Line number *** as to why you were shunted from pillar to post. Once again please accept our humblest apology for this shoddy service.

Please don't hesitate to call me if you still pick up a problem ordering the Murine Clear Eyes from your local pharmacy. As I mentioned, it is a schedule 2 medication ,meaning it has to be supp**** by a pharmacist to a patient.

Kind Regards,

Fernando Duarte
Customer Service Manager
Aspen Pharmacare
Tel No : ***
e-mail : ***