Pathetic Service

<p>I placed an order , on the checkout page when making payment it said the order should arrive on the 15th June 2017, then it will be 3weeks from date of placing order.</p> <p>The order was needed for the 26th June 2017.</p> <p>I asked them were is my order they say i should give it till the 30th June 2017. If i knew that, i would of not placed the order.They provide incorrect information on payment page.</p> <p>ASOS cannot evens provide me with a tracking number, ****it help me so the post office cannot assist me with finding my parcel. They claim to advertise and be so good but got the worst shipping method. Then dont ship international.</p> <p>When ASOS consultants reply, its like they copy & paste from a template and all they can say is sorry and a wholel lot of irrelevant information certifying ones delivery address all the time.</p> <p>I have checked there Facebook page which i had to check before i placed my order, there isnt one positve feedback , everyone asking where there parcels are or requesting refunds.</p> <p>I asked myself now is ASOS evesn a reputable company?? </p> <p>They dont want to provide me with a refund, but cant say where my parcel is.</p> <p>Is there maybe a Ombudsman reading this that can assist with this query and help all other ASOS customers that have a simialer query.</p> <p> </p>