1 reviews | Active since Oct 2013
Second set up Nibus shoes to fail with my toe going through the roof of the shoe - NO after sales support or backing
Asics has no after sales service and does NOT stand behind their products.
I have been buying and using their best running shoes for 10 years. They have all worn out due to normal use and did not fail due to material issues. My last 2 sets have failed due to a design problem. This is the second set of your top of the range high milage shoe that was sold to me by Sportsmans Warehouse. Both failed with my big toe coming through your fantastic new seamless shoe. By all means, go back to seemed shoes, because this is not a normal failure for a running shoe.
It is supposedly the top of your range and I find this unacceptable and you not backing your product even worse. The first set lasted 9 months and this set 7 months and both times your Rep just says sorry….”no can help”. Your online support is even worse. Not even a reply after sending numerous emails.
SHOCKING. Will never buy your product again and make sure that everyone at the running club knows how “good” your support is. Will spread experience as far as I can.
