Inferior quality Asics running shoes

My one year old most expensive Asics running shoes are of an inferior quality.

On 28 Nov 2021 I wrote to Asics: "I have been running with Asics with great satisfaction for almost 30 years and I have up to now not considered another brand. I purchased my latest pair on 27 October 2020, exactly 1 year ago at Total Sports Brooklyn. In the photo below you will see that both shoes are perforating in exactly the same place. The perforation is on the line of the hard support on the inside. This is certainly not the quality I have experienced with my previous Asics shoes. This pair is after 12 months in much worse shape than previous pairs I have used for several years. "

Asics responded with "We are sorry to hear about what happened. As you purchased the shoes through a retailer, we recommend contacting the point of sale with your shoes and your receipt to share your experience with their staff, since the point of sale is responsible for the after-sales service of our products."

I took my shoes back to Totalsports Brooklyn on Saturday 5 Dec 2021. They phoned me back on 7 Dec 2021, advising that they are not prepared to assist in any way, the reason being that the shoes are more than a year old.

Paying almost R3,000 for a pair of running shoes, where the uppers start to disintegrate during the first year ,while the soles still appear almost brand new, is unacceptable. I am afraid my 30 year loyalty to Asics running shoes has come to an end.