No delivery since 29/10/2015 and it's 17/12/2015

Good day<br> <br> On 29/10/2015, I purchased 2 items from Ashley Jewels on Facebook for Xmas.<br> To date, I did not receive same, despite numerous requests.<br> <br> Service is pathetic and the tracking service is hopeless.<br> <br> Regards<br> Lyndon Gysman<br>