SdlR
Sean de la Rosa

1 reviews | Active since Nov 2016

28 Jul 2022, 14:45

Avoid this place! Not good.

We dropped our little kitty off to be spay. Arrived at 4pm to pick her up and the woman receptionist had no clue that my cat had been booked in. She finally found the entry on her computer and the first thing she said was that I needed to pay first! I was speechless. I never gave any indication I wasn’t going to pay. They then brought my little girl out in one of their carry boxes. I told them I had brought my own and they then argued with me that I had not brought one in. They went to back and checked and found it 😡. There was then one hell of a procession getting my cat out of their box into mine in the reception area. You can’t make this stuff up. I eventually get home and check her little vaccination card and they had sent even stamped it that she had been spay. NEVER AGAIN! Instead of trying to push dog food on everyone focus on what counts: service, love and care. Also why so many people behind that counter??? They don’t help you when you come in.

it know she had been booked in at all.

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